Terms of Use
The following general terms define the legal framework for the use of Endur and the services provided by us. Please read these terms carefully.
Contact for the terms of use is Endur GmbH
Email: support@endur.app
Before accessing the service or using the service, including visiting our Endur website or accessing our app, you must agree to these terms of use and the privacy policy. By using or creating an account or otherwise using the service, you confirm that you have reached the minimum age in your region. If this is not the case, a legal guardian must read and agree to these terms of use on your behalf.
By installing, using, or otherwise accessing the service, you agree to these terms of use. If you do not agree to these terms of use, installation, use, or other access to the service is not permitted.
Endur reserves the right to change, modify, add, or remove parts of these terms of use, the privacy policy, and other related Endur policies at any time at its sole discretion by publishing a new version of the terms of service. Your continued use of the service is considered your implicit consent to these changes. If, at any time, you do not agree with any part of the then-current version of our terms of use, Endur's privacy policy, or other policies, rules, or codes of conduct by Endur that govern your use of the service, your license to use the service will terminate immediately, and you must cease using the service immediately.
1. Health Condition
The use of all Endur services is at your own risk.
A prerequisite for using Endur services is a good general health condition. If you are aware of any pre-existing conditions, we recommend consulting a doctor before starting Endur services. This is especially important if you are aware of one or more of the following conditions:
Herniated disc, scoliosis, or other spinal or joint problems, respiratory or lung diseases (including asthma), cardiovascular diseases, muscular diseases, or other health restrictions.
For nutrition-related services provided by Endur, before consuming foods recommended in blog posts or videos, you should independently check whether the ingredients or components could cause problems with intolerances or allergies.
Always pay attention to the signals from your body in general. If you have doubts about your health condition before or during the first use of Endur (e.g., due to severe pain, frequent discomfort, shortness of breath, nausea, or dizziness), consult your doctor before starting or continuing with Endur.
Furthermore, the training and coaching offered by Endur are not intended for pregnant or breastfeeding women.
The services and information provided by Endur, as well as the services from our Brand Ambassadors, do not constitute medical advice or consultation. They do not replace examination or treatment. Although we base our training and nutrition recommendations on current research findings, we cannot guarantee that they align with the latest research results or insights.
2. Scope and Applicability
2.1 Contractual Parties and Object of the Contract
These General Terms and Conditions form the basis for the usage agreement concluded between you and us, Endur GmbH, Kriemhildplatz 2/15, 1150 Vienna (hereinafter referred to as "us" or "we"). The subject of this contract is the free or paid usage of services offered by us under the name Endur through our website www.endur.app or other Endur websites or through our software applications.
2.2 Participation Conditions
A prerequisite for opening a user account and using Endur services is that you are already 18 years old and fully legally competent.
Endur is exclusively directed at consumers. According to the legal definition, a consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their self-employed professional activity. The use of Endur for commercial or other commercial purposes is expressly prohibited.
2.3 Additional Conditions
We reserve the right to establish additional conditions for individual Endur services. However, we will inform you in a timely manner before usage.
3. Endur Prices and Services
3.1 Free and Paid Services
The scope of services included in Endur that you can use depends on whether you are using the free or paid Endur service. With free usage, you have access only to some free features as well as any basic functions and information of the respective Endur service. The full range of functions becomes available to you when you unlock it through a one-time payment or as part of a subscription.
Please note that for the full use of some Endur services, training equipment or tools (such as weights or a complete fitness center setup) may be required. This is not part of the Endur services and must be purchased or provided separately at your own cost if necessary.
Please visit the website www.endur.app to learn more about current pricing and subscription models and services that can be availed. All prices listed include the applicable value-added tax.
4. Contract Conclusion
The conclusion of the respective contract depends on how you initially registered with Endur and whether you are using additional paid services.
4.1 Internet Registration at www.endur.app
Upon registration through our website www.endur.app, a usage agreement is concluded between you and us after the completion of the registration process.
4.2 Registration through the App
When registering through the mobile application, the conclusion of a usage agreement is subject to the terms of the respective store provider (e.g., Apple, Google, etc.). The contract is usually formed when you click the setting field in the respective store and, if necessary, enter your password.
4.3 Conclusion of Additional Services or One-Time Subscriptions
You can purchase additional services individually by paying a single amount or as part of a subscription. If you purchase additional services through our website www.endur.app, a contract is formed when you click the "buy" or similar field and successfully enter your payment information. If you purchase additional services through your mobile app, a contract is formed when you click the "buy" or similar field within the in-app purchase and, if necessary, enter your password for the respective app store.
4.4 Contract Changes
If you change your subscription, it takes effect immediately and applies for the chosen period. This grants you immediate access to all features and content provided with your updated subscription.
If you originally purchased your subscription through Apple, Apple will refund you a prorated amount for the remaining term of the subscription you paid for. You will receive your updated subscription at the specified price, and Apple will charge you the full amount.
If you purchased your subscription through the Google Play Store: When you change your contract, your original subscription automatically ends. The Google Play Store credits you the unused amount for the updated (upgraded) subscription under the original subscription. Once this credit is used up, the Google Play Store automatically renews your subscription at the price and payment period you selected.
Your subscription then automatically renews for the selected minimum period until you or we cancel it. Upon automatic renewal of an updated subscription, you will be charged the full price of the subscription.
5. Duration of the Term
The usage agreement concluded between you and us upon opening a user account is valid for an indefinite period.
5.2 One-Time Additional Services
One-time additional services may be provided for a specified period. They then automatically end without prior notice upon expiration of the deadline.
5.3 Subscriptions
Our subscriptions have different minimum durations and automatically renew for the selected minimum period until terminated by you or us.
To eliminate any doubts, please note that the duration of a subscription is based on the calendar and is independent of the duration and your specific usage of the service.
6. Payments
If we incur costs and/or expenses due to payment refusal, and you are responsible for this (e.g., due to insufficient account or credit card limits), we reserve the right to invoice you for the incurred expenses.
If fees are charged for using a payment method, we will notify you during the purchase process. Payment providers may, at their discretion, offer installment payments for a fee. These fees are billed directly by the respective payment service provider and must be paid directly to them. The terms and conditions of the respective payment service provider apply. Please note that we cannot refund these fees if you revoke your consent.
We also reserve the right not to offer certain payment methods and to refer to other payment methods.
6.1 Payment Methods
When purchasing a subscription, the costs for the respective minimum duration are collected in advance at the time of contract conclusion. For automatic subscription renewal, fees are collected before the start of each renewal period.
6.2 Default
In case of payment default, we reserve the right to assert further claims.
7. Right of Withdrawal & Withdrawal Policy
If you conclude a usage agreement or a contract for a one-time additional service or register with us, you have the following right of withdrawal.
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the conclusion of the contract. Please note that some products are only sold as bundles. These product packages are indivisible services; therefore, partial returns are excluded. You are, of course, free to withdraw from the entire product contract.
8. Liability in General
When instructions (e.g., for specific exercises) are provided within our Endur service, it is crucial that you strictly follow these instructions to avoid any risk of injury and/or health hazards.
If you use tools or equipment for training within Endur, it is your responsibility to ensure that these tools and/or devices are functioning correctly and installed properly.
8.1 Liability for Free Services
For free services, we are only liable, regardless of the legal basis, for damages resulting from intent and gross negligence or the absence of a guaranteed feature. Otherwise, our liability is excluded.
8.2 Liability for Paid Services
In the case of paid services, we are generally liable, regardless of the legal basis, for damages resulting from intent and gross negligence or the absence of a guaranteed feature without limitation.
8.3 Liability for Paid Services
For paid services, we are generally liable, regardless of the legal basis, for damages resulting from intent and negligence or the absence of a guaranteed feature without limitation.
If we negligently violate a material contractual obligation, our liability is limited to the typical, foreseeable damage. A material contractual obligation is any obligation that is necessary to achieve the contractual and performance purposes, which you as a consumer may rely on.
Our liability for injuries to life, body, or health caused by us remains unaffected by the above limitations.
Otherwise, our liability is excluded.
8.4 Liability of Our Employees
To the extent our liability is excluded or limited, the exclusion or limitation also applies to our employees and agents.
9. Right of Use
The services offered by us include copyrighted content for which we hold the respective rights. We grant you a simple and non-transferable right for non-commercial use within the scope of the contractual terms.
10. Termination of the Contract
You have the right to delete your user account at any time without giving reasons, thereby terminating your usage agreement. You only need to send an email to support@endur.app or make the necessary settings in your profile. Please note that deleting your user account will result in the deletion of all content and services you have posted, and you will no longer have access to the posted content. If you have an existing subscription or have ordered an additional service that has not expired at the time of deleting your account, any amount paid by you may not be refunded.
10.1 You can terminate your respective subscription at any time without giving reasons, effective at the end of the minimum term or the end of the respective renewal period. Subscriptions purchased in-app must be canceled in the settings of the respective store. If your subscription fee is collected through iTunes, a notice period of 24 hours before the end of the minimum term or the end of the respective renewal period applies, deviating from the above for technical reasons.
After the termination of a subscription, your user account and other subscriptions remain valid, subject to future termination.
We reserve the right to terminate any subscription at the end of the minimum term or the end of the respective renewal period with two weeks' notice in writing.
10.2 Termination for Cause
The right to terminate for cause remains unaffected for both parties. We reserve the right, in particular, to terminate your usage agreement or subscription with immediate effect and delete your user account if you commit serious or repeated violations of the terms of the usage agreement or general terms and conditions, or if a payment remains outstanding despite a reminder.
11. Other Final Terms
11.1 There are no separate oral or written agreements.
11.2 If individual provisions of these general terms and conditions or the concluded contract are wholly or partially ineffective, the contract remains effective in other respects. Ineffective provisions are replaced by effective provisions.
11.3 Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods.
11.4 The place of jurisdiction for all disputes arising from the contractual relationship between the user and Endur is agreed to be the registered office of Endur, provided that the user is a merchant, a legal entity under public law, or a special public-law fund. Nevertheless, Endur has the right to sue users at their place of jurisdiction.
11.5 In case of any complaint regarding Endur, the user can contact support@endur.app at any time.
Endur GmbH
Kriemhildplatz 2/15
1150 Vienna
Austria