Privacy Policy

In these privacy notices, we inform you about the personal data collected when you use our services and our website. How we use and disclose personal data and how your personal data is protected. These privacy notices are for your information. If we need your consent for the collection and processing of your data, we will explicitly ask for it outside of these privacy notices.

Controller of data protection law is Endur GmbH.

For questions regarding these privacy notices, you can contact us anytime via email. Email: support@endur.app

1. When does Endur collect personal data?

We collect personal data when you:

  • Download and use our app

  • Register in our app

  • Visit our website or register for our app through our website

  • Submit other questions to us

2. What personal data does Endur collect?

Data collection and processing in connection with Endur services include:

  • Information about the smartphone used and the internet connection, such as device ID and IP addresses

  • Advertising ID

  • Workout plans, offers, and articles that interest you

  • Country and language

3. Registration and use of the Endur app

When you register in our app and use the available advanced features, we collect and process the following personal data:

- Information about the smartphone used and the internet connection, such as device ID and IP addresses

- Information about the user account, i.e., username, user ID, and - in encrypted form - the password for your user account, as well as your user settings in the app

  • Email address

  • Photo (optional)

  • Country and language

  • Workout plans

  • Offers and articles that interest you

  • Gender if provided

3.1 Advertising campaigns

The measurement of advertising campaigns is based on our interest in understanding how advertising campaigns and ads are used to improve advertisements. For this purpose, we use the "Advertising Identifier" (Ad-ID). This is a unique but non-personalized and non-permanent identification number for a specific device provided by the operating system of the respective mobile device. Data collected via the Ad-ID is not linked to other device-related information.

3.2 Data automatically collected during your visit to our website

Every time you visit our website, data is automatically collected and stored, which is transmitted by your browser. These are stored in the server's log files. These data include:

  • Information about the browser type and version used

  • User's operating system

  • Internet service provider and user's IP address

  • Date and time of the visit

We do not associate this data with specific users but store it separately from other personal data.

4. What do we do with your personal data?

We use the aforementioned data exclusively for the following purposes:

Providing, maintaining, and protecting our app and website, improving our app and website based on usage patterns, enabling the use of specific services in our app and on our website,

For analysis and performance purposes to continuously improve our app for you: To inform you as a registered user of our app via email about new articles and workouts and to keep you updated on app news. You can unsubscribe from such information at any time and object to receiving these emails by clicking the link in the respective email,

To provide you with relevant advertising and retargeting on our app, website, and third-party sites, and to answer your questions.

5. Legal basis for data processing

The legal basis for the collection and processing of the data described above depends on the specific personal data and the context in which we collect it.

Personal data that you provide to us through your use of our app is processed to fulfill our contractual obligations and based on our legitimate interest in making our app more user-friendly and optimizing it. In individual cases, we process your personal data based on your personal consent.

The processing of data automatically collected during your use of our website is based on our legitimate interest in understanding how our website is used to improve our offering on the website.

6. To whom does Endur disclose personal data?

We disclose your personal data to the following third parties: To our service providers who process personal data on our behalf for the following purposes:

In order to offer and provide you with our app and app features according to the aforementioned purposes and to better understand your interests and optimize our offerings in our app and on our website, we have support from additional service providers who process your personal data on our behalf.

Some service providers use cookies or similar tracking technologies to provide you with advertising or other content based on your browser activities and interests. You can object to the use of cookies or other tracking technologies by managing your browser settings. Please refer to the technical information of your browser or mobile device for instructions on deleting and disabling cookies and other tracking/recording tools.

If you wish to use specific services and functionalities in our app that require the disclosure of your personal data to our partners, and we need your consent for the processing of your personal data for these purposes, we will explicitly ask you for this consent separately from this privacy notice.

By consenting to the processing of your data, you confirm that you meet the conditions according to Art. 8 GDPR.

To competent enforcement authorities, regulatory authorities, government agencies, courts, or other third parties,

when disclosure is necessary due to applicable laws or regulations, for the exercise, protection, or defense of our rights, or to protect your vital interests or the vital interests of another person.

7. Cookies

When you use our website, we store certain information on your computer's hard drive using so-called cookies (small text or image files). Cookies allow us to tailor the website to your interests and needs. For example, a cookie may contain information about the pages you have visited, allowing us to customize the website accordingly on your next visit. Cookies do not grant us access to other areas of your computer.

You can prevent the storage of cookies on your hard drive by disabling the storage of cookies in your browser settings. Alternatively, you can disable third-party cookies in your browser. This may limit the functionality of our offerings.

8. Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses so-called "cookies," text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the Google Analytics cookie about your use of the website is generally transmitted to a Google server in the USA and stored there. On this website, Google Analytics has been expanded with the code "gat._anonymizeIp()" to ensure anonymous collection of IP addresses (so-called IP masking). This means that your IP address will be truncated by Google within the EU member states or other member states of the European Economic Area.

The full IP address is only transmitted to a Google server in the USA and truncated there in exceptional cases. Google will use this information to evaluate your use of the website, compile reports on website activity for website operators, and provide other services related to website usage and internet usage.

The IP address transmitted by your browser as part of Google Analytics will not be associated with any other data held by Google. You can prevent the collection of data generated by the Google Analytics cookie related to your use of the website (including your IP address) and the processing of this data by Google.

Data retention, duration of storage

We store your personal data for as long as necessary for the purpose for which your personal data was collected and processed (for example, as long as you use the app and are a registered user or to answer a question you sent by email).

When there is no longer a legitimate business need for us to process your personal data, we will delete your personal data. Legal retention obligations remain unaffected.

9. Your Rights

If you wish to obtain information about your personal data, access your personal data, correct, update, or request the deletion of your personal data, you can contact us at any time.

If you are located in the European Union, you also have the right to object to the processing of your personal data, request us to restrict the processing of your personal data, or request the transfer of your personal data.

You have the right to refuse to receive promotional messages from us at any time. You can unsubscribe at any time through the designated link in the newsletter or by sending a corresponding message to us.

Similarly, you can revoke your consent at any time if we collect and process your personal data with your consent. The revocation of your consent does not affect the legality of the processing of your personal data that we carried out before the revocation of your consent, nor does it affect the processing of your personal data that we carried out based on a legitimate interest and for which no consent is required.

If you have questions or concerns regarding the use of your personal data, you can contact us at any time at: support@endur.com

Endur GmbH
Kriemhildplatz 2/15
1150 Wien
Österreich